Join date: Jun 20, 2022


In-person communication has its value in a market where the consumer experience is appreciated, however, that experience is also transferred to the online world. If we think of Customer Service, many of us will have the idea of ​​a counter in which we queue or a usa phone list switchboard; currently technology allows customer service to be digital and can be offered from Whatsapp to social networks. The important thing is that it is adapted to each client and that the answers are clear and uniform, benefiting the consumer ", explains Raquel Coba, director of.


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